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Need to Return a Product?Get Return Authorization No.
Use this page to request a return merchandise authorization (RMA) number. Details on preparing your returns will be supplied by email.

Your RMA number must be written on the return package to ensure prompt processing and credit to your account.

We're sorry, but we are unable to accept C.O.D. returns.

All returns must be freight prepaid.

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Please note that it is the responsibility of the customer to check all State, Local and Federal Laws governing the use of covert video surveillance cameras (with or without audio) before ordering and-or using. For information regarding the use of self defense products in the U.S. check these links: Stun Gun Laws | Pepper Spray Laws.