| Phone: 1-919-434-0893 Call for assistance Mon - Friday 8 am to 6 pm EST |
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| Contact | Returns | About Us | Discounts | ||
Security & Self Defense Store helps you save $$$ when you install your own home security camera or alarm system. Its easy with a wireless security system you can install yourself with nothing more than a screwdriver.
We also supply you with wireless spy cameras or DVR hidden cameras give you highly effective video surveillance and recording for homes, schools, warehouses, construction sites, parking lots, entry ways and more.
Take a look around and find the solution that fits you!
Phone: 1-919-434-0893
Call for assistance Mon - Friday 8 am to 6 pm EST
Mail us at:
1206 Wishaw Court, Cary NC 27511
Returns: If an item arrives that is defective you can return it for a replacement or 100% refund . In the case that an item arrives that you find is not what you expected, you can return it for a refund, minus shipping fees and a 20% re-stocking charge. The item must be returned within 30 days in the condition it was received and in its original, unopened packaging. If you like, you can tell us why the self defense or home safety products didn't work for you so we can implement corrective action if needed.
To return an item: Please contact customer service for more information on returning any self defense or home safety products. Send email to us here OR Call 919-469-2281 to receive a Return Authorization Number for the return. This will insure appropriate credit to your account.
We're sorry, but we are unable to accept C.O.D. returns. All returns must be freight prepaid.
Spy cameras and hidden cameras are not eligible for refunds, only in-store credits towards another purchase are offered. Please do not purchase from this site if you do not accept the refund limitations. Why do we limit returns for Spy Products? Since our spy products are easy to deploy and easy to monitor, it is not uncommon to be able to catch an incident on video within a few days of setting up the camera. This has led to a large amount of returns for merchandise that was simply no longer needed. If you have a short-term problem which you would like to take care of once and have no need for our product afterwards, it is highly recommended that you look at a Spy Camera Rental program.
Have confidence shopping with us
WE DO NOT CAPTURE OR STORE your credit card data.
When you enter the checkout process on our site, you may notice that your browser's address bar turns to blue Like so:
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This assures you that your transaction is being protected with the highest encryption standard available. For state of the art encryption, we use the COMODO Secure Sockets Layer (SSL) Server Certificate with Extended Validation (EV). Having the EV certification triggers web browsers to change their address bar to blue and to display our company's name. Our COMODO SSL is based on virtually unbreakable high security 256-bit encryption with a 2048 byte key. COMODO provides cutting edge protection for our transaction processing. This may all sound very high tech, however the important thing to know in all of this is that your transactions with us are fully protected.
Anyone can get a basic SSL certificate. These basic certificates do nothing except provide an encryption key for transaction processing. While that's helpful, it doesn't provide any assurance about who you're actually doing business with. When you see the blue bar in your browser, you know that the company you're dealing with is a real business and that we've been thoroughly vetted. We've spared no expense to provide you with the confidence to shop here safely.
Your credit card information is safe with us because we don't store it. Once the transaction is processed, your credit card information is not kept. The Security and Self Defense Store security practices are fully PCI Compliant. PCI Compliance means we meet the high security standards set forth by the Payment Card Industry. The PCI Standard is supported by all payment card brands including Visa, Mastercard, Discover, and American Express, so you can feel certain that our level of security is directly approved by your credit card company.
In meeting PCI Standards, our online data systems are password secured. Our servers are completely firewalled and have full anti-virus protection. And since we never store your credit card information on our servers, there's no way that hackers will ever get access to stored credit card data off our site. There's just nothing there for them to get.
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