The Security & Self Defense Store offers a limited warranty for a full year on most of our products.
Some products have manufacturer's warranties that are much longer. Products with expiration dates, like animal repellants, have a warranty that is governed by the expiration date.
Unless otherwise specified on our product details page, The Security & Self Defense Store (Scott Times 5 Inc.) will repair its products with new or rebuilt parts, free of charge, in the U.S.A. for 12 months from the date of original purchase in the event of a defect in materials or workmanship. The product must be shipped back to Security & Self Defense Store for repair in original packing. Shipping charges for all returns are at the expense of the customer. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered. We email all customers an invoice and this is sufficient documentation to submit for warranty coverage.
This warranty only covers failures due to defects in materials or workmanship, which occur during normal use. It does not cover damage which occurs in shipment (covered separately) or failures which are caused by products not supplied by Security & Self Defense Store or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, or commercial use of the product, or service by anyone other than Security & Self Defense Store, or damage that is attributable to acts of God.
Limits and Exclusions
There are no express warranties except as listed above.
SECURITY AND SELF DEFENSE STORE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Batteries, animal repellants and other disposable items with usage expectancy potentially below 1 year are excluded. If you have doubt regarding an item you are interested in regarding warranty, please contact us at 1-919-439-5112.